30 December 2018

Top 3 tech trends for glaziers in 2019

It's the start of a new year — the perfect time to assess where your business is at and think about what your hopes are for the upcoming year, including the kind of technology you're using in your business. We've done the digging on small business tech trends for 2019 for you to consider implementing in your glazing business.

Our top three tech trends for glaziers are...

  • Managing your team from the road with your mobile device
  • Automating and streamlining day-to-day business processes
  • Implementing chatbots to take bookings and answer simple

Manage your team from the road with your mobile device

Mobile phones are getting faster and less expensive, and mobile coverage is improving in most areas so it's a no-brainer to do more business on the go. Using combinations of apps like Google Calendar and Google Drive, or Microsoft Calendar and OneDrive, your team can access their job calendar and upload important information right from site.

We know how important it is to be able to access your business information on the go which is why you can now connect your Dropbox, OneDrive or Google Drive account with Smart-Toolbox. In addition, Smart-Toolbox's scheduling tool integrates with Google Calendar and Microsoft so you can send appointments directly to your (or your employee's) phone. Easy as that!

Make sure you check out our blog post 5 must-have mobile apps for glaziers.

Speed up day-to-day business processes with automation

Automating and streamlining routine business processes will save you time and reduce errors. Particularly worth automating are repetitive tasks that have room for error, like drawing up glass for orders that have to be redrawn by the glass fabricator for processing. If you're a glass fabricator, perhaps consider 2019 your year to implement Smart-Glass for Fabricators to handle order entry and free up time to focus on growing your business.

Chatbots

Chatbots have come a long way since their inception! They can be as simple and you don't need any coding experience to get started. The chatbots are powered by Artificial Intelligence and can answer simple questions and even take orders. If you're a small glazing outfit, a chatbot can do some of the work of a receptionist or administrator for you. SmallBizDaily has a great introductory article about implementing chatbots specifically for small businesses.

According to Forbes, 40% of large businesses either have or plan to adopt some kind of chatbot by the end of 2019. That's a big deal — as bigger companies start using this kind of technology regularly, improvements will continue to be made. Smaller businesses benefit from the development that bigger businesses are paying for!

What do you think of our list? What are your tech resolutions for 2019? Let us know!

Share on Social

Related Blogs

gatsby-image

15 July 2021

Is now the right time for glass software?

All industries have had to confront the uncertainty of a global pandemic and plan accordingly to get through this challenging time. Most businesses have had to review their processes and look at how they can be as efficient as possible. We've helped many glass companies get more out of the resources they have as well as give them the tools they need to be more successful. We’ll look at some of the most important factors involved in choosing the right glass software for your business.

gatsby-image

19 March 2021

Creating an 'About Us' web page for your glazing business

Having an About Us page is an easy way to build trust in your glazing business and establish credibility with your website visitors — provided you do it right. Generally, consumers visit an About Us page on a company website to verify the legitimacy of the business so make sure you give them what they're looking for. We've listed a few features below that will make your About Us page become a useful resource for visitors to your glazing website.