Frequently asked questions

Can we install Smart-Builder on our own server?

It may be possible, please contact Smart-Builder to discuss options for a local installation.

The vast majority of our customers are very happy with our cloud hosting service. It will allow you and your team to connect from anywhere, anytime. This also gives you access to our top of the line shadowing support and daily backups to keep your data safe.

Is it possible to access the system from multiple locations?

Yes. Our software is hosted on the cloud which means you can access the system from anywhere you have an internet connection - at work, at home, or on the go. We use high-performance servers meaning you get fast, reliable results.

Are we able to use our licence on multiple computers?

Yes, Smart-Builder is cloud-based so you can connect from any computer that has an internet connection.

We will need a large number of users. Can the software handle this?

Yes. Smart-Builder uses enterprise-strength database technology and scales very well with increased load. It can handle hundreds of simultaneous users and tens of thousands of structures being created every month.

Will there be any updates available for Smart-Builder?

The Smart-Builder suite is continually being updated by our dedicated development team. All licenses include full access to updates as and when they become available.

What system requirements do we need to run Smart-Builder?

Our software is cloud-based and can be used from almost any computer or up-to-date tablet with an internet connection includeing Windows, Mac OS-X, iOS and Android.

Local installation may be possible but this will depend on the products you require. For more information on local installations please contact info@smart-builder.com

It's time to get started with Smart-Builder